Terms of Service

1. Introduction

Welcome to Senbee! By using our services, you agree to these Terms of Service. Please read them carefully.

1.1 Overview

Senbee provides facility management solutions that streamline workflows by integrating data from internal and external sources, offering a single point of control and service. Our goal is to optimize your building management processes efficiently.

1.2 Acceptance

By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you must not use our services.

1.3 Modifications

Senbee reserves the right to modify these terms at any time. We will notify users of significant changes via email or through our platform. Continued use of the services after such modifications constitutes acceptance of the updated terms.

2. Definitions

• "Company" refers to Senbee, Inc., including its affiliates and subsidiaries.
• "Services" refers to the facility management and workflow optimization services provided by Senbee.
• "User" refers to any individual or entity using Senbee's services.

3. Eligibility

3.1 Age Requirement

Users must be at least 18 years old or the age of majority in their jurisdiction to use our services.

3.2 Business Use

Our services are intended for use by businesses and organizations. By using our services, you represent and warrant that you are using the services for business purposes.

4. Account Registration

4.1 Registration Process

To access our services, you must create an account by providing accurate and complete information. You agree to update your information as necessary to keep it current.

4.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

5. Services

5.1 Description of Services

Senbee provides a suite of tools designed to enhance facility management by integrating data sources and streamlining workflows. Our services include data analytics, workflow automation, and centralized management solutions.

5.2 Service Availability

Senbee strives to ensure that our services are available 24/7. However, we do not guarantee uninterrupted access and are not liable for any downtime or interruptions.

5.3 Support

We offer customer support via email and chat. Support hours are from Monday to Thursday, 08.00 to 16.00 CET, Friday 08.00 to 13.00 CET. For urgent issues, please contact us at support@senbee.com.

6. User Obligations

6.1 Compliance

Users agree to comply with all applicable laws and regulations in connection with their use of our services.

6.2 Use of Services

You agree to use our services only for their intended purpose and not to engage in any illegal or unauthorized activities. Prohibited activities include, but are not limited to, unauthorized access to our systems, distributing harmful content, and infringing on the intellectual property rights of others.

7. Fees and Payment

7.1 Pricing

Our pricing model includes subscription fees based on the service plan selected. Current pricing information is available on our website.

7.2 Payment Terms

Payments are due at the beginning of each billing cycle. We accept payment via credit card or bank transfer. By providing payment information, you authorize us to charge your account for all fees incurred.

7.3 Late Payments

Late payments may incur a penalty of 1.5% per month or the maximum rate allowed by law, whichever is lower. Senbee reserves the right to suspend access to services for accounts with overdue payments.

8. Data and Privacy

8.1 Data Collection

We collect data necessary to provide and improve our services. This includes user account information, usage data, and any data provided through integrations.

8.2 Data Protection

Senbee is committed to protecting your data. We implement industry-standard security measures to safeguard your information. For more details, please refer to our Privacy Policy.

8.3 Third-party Access

We may share data with third-party service providers to facilitate our services. These providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.

9. Intellectual Property

9.1 Ownership

Senbee retains all rights, title, and interest in its intellectual property, including software, trademarks, and content provided through our services.

9.2 User Content

By submitting content through our services, you grant Senbee a non-exclusive, royalty-free license to use, reproduce, and modify your content solely for the purpose of providing our services.

10. Limitation of Liability

10.1 Disclaimer

Our services are provided "as is" without warranties of any kind, either express or implied. Senbee disclaims all warranties, including but not limited to, merchantability, fitness for a particular purpose, and non-infringement.

10.2 Liability Cap

In no event shall Senbee's liability exceed the amount paid by the user for the services during the twelve months preceding the event giving rise to liability.

11. Indemnification

You agree to indemnify and hold harmless Senbee and its affiliates from any claims, liabilities, damages, or expenses arising from your use of the services or violation of these terms.

12. Termination

12.1 Termination Rights

Either party may terminate this agreement at any time with written notice. Senbee may terminate access to services immediately for users who violate these terms.

12.2 Effects of Termination

Upon termination, your account will be deactivated, and access to services will cease. Senbee will retain your data for 30 days post-termination to allow for data retrieval, after which it will be deleted.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These terms are governed by the laws of Denmark, without regard to its conflict of laws principles. Any legal matters arising from the use of our services will be subject to Danish law.

13.2 Dispute Resolution

Any disputes arising out of or relating to these terms shall be resolved through binding arbitration in Copenhagen, Denmark, in accordance with the rules of the Danish Institute of Arbitration. If arbitration is not agreed upon by both parties, disputes may be brought before the courts in Denmark.

14. Miscellaneous

14.1 Entire Agreement

These terms constitute the entire agreement between you and Senbee regarding the use of our services and supersede any prior agreements.

14.2 Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

Failure to enforce any right or provision of these terms will not constitute a waiver of such right or provision.

Contact Information

For questions or concerns regarding these terms, please contact us at: