INCUBA is a research park and professional community for knowledge-intensive startups, spinouts, scaleups, and corporates, providing a dynamic environment that includes investors, mentors, researchers, students, and business specialists. With over 30 years of history, INCUBA supports ~200 companies and more than 2,000 professionals, fostering innovation in IT/tech, cleantech, and life science. It offers scalable office spaces, growth opportunities, and access to networks, investors, and research, with dedicated locations in Katrinebjerg, Navitas, and Skejby.

The Challenge

As a fast-growing organization with multiple locations and services, INCUBA required a modern and efficient solution to manage its facilities. The need was clear: a central platform that could unify their existing providers and services, while also enabling their tenants to manage some of these services independently.

Our Solution

INCUBA deployed Senbee Connect Enterprise across all its locations—bringing building operations, service integrations, and tenant tools into one unified platform

While Senbee Connect includes advanced Building Management System (BMS) features like access control, HVAC, and energy monitoring, it's also a powerful tenant experience platform. Companies at INCUBA can now handle tasks like onboarding employees, managing parking, accessing WiFi, or ordering from the canteen—all from a single interface

For INCUBA, this means fewer manual processes, better visibility across sites, and a scalable foundation that supports future growth

Key Integrations

• Access Control: Seamless integration with INCUBA's existing access control systems, enabling tenants to manage and grant access to their office spaces with ease. This provides increased security and convenience.
• Parking: Tenants can manage parking permits and register their cars, ensuring a streamlined and hassle-free parking experience.
• Network and WiFi: Integrated network management that allows ICNUBA to manage devices, and access secure, high-speed internet, tailored to meet the demands of an innovation-driven environment.
• Printing: A centralized printing management system that provides tenants with easy access to shared printing services, supporting features like secure print release, quota management, and maintenance requests.
• Coffee: Integration with coffee machine management systems, allowing tenants to order supplies, view usage, and ensure their favorite workplace coffee is always available.
• PLC and HVAC Control: The platform integrates with programmable logic controllers (PLCs) and HVAC systems, giving INCUBA the ability to optimize energy usage and maintain a comfortable environment throughout all locations.
• Lighting Control: Tenants can personalize lighting settings for their office spaces, and INCUBA can ensure energy-efficient lighting throughout their buildings, reducing environmental impact.
• Canteen Services: The platform provides tenants with the ability to view menus, order meals, and manage dietary preferences, streamlining interactions with the canteen.
• Email and CMS: Email communication tools and content management systems are integrated to ensure tenants stay informed and have easy access to important updates, documents, and resources.

The Impact

Senbee Connect Enterprise has fundamentally changed how INCUBA operates. What used to require manual coordination, paperwork, and hours of staff time is now streamlined through a centralized, tenant-friendly platform.

• 4,150+ hours saved annually: Routine admin tasks like access control, parking registration, and guest onboarding are now self-managed by tenants—freeing up staff time for higher-value work.
• 80% of service actions are now self-managed: From registering new employees to managing WiFi and printer access, most tenant interactions no longer require staff intervention.
• 92% tenant adoption rate: Almost every company at INCUBA actively uses Senbee Connect on a weekly basis. It's become a core part of how they operate.
• 20,000+ access events processed monthly: The platform handles access control at scale—seamlessly and securely.
• Smarter energy management: By integrating HVAC and lighting systems into Senbee Connect, INCUBA is better positioned to monitor, adjust, and improve energy use over time.

Senbee Connect has proven to be an instrumental step for INCUBA on their journey to fully digitalize their operations. By streamlining processes and improving the tenant experience, INCUBA is well on its way to becoming a leading digital community for the innovation ecosystem.

"Senbee has transformed how we manage our real estate operations and facilities. Their decision science technology enables us to make better, data-driven decisions that drive superior results. We serve a diverse portfolio of clients in commercial and residential real estate, and Senbee's platform allows us to efficiently scale our operations. Beyond being an infrastructure provider, Senbee is a strategic partner. Their expertise and collaborative approach have challenged our teams to innovate and achieve groundbreaking outcomes in our field."

Claus Svane
Director of Real Estate, Lettings & Facilities at INCUBA A/S

Conclusion

INCUBA's adoption of the Senbee platform marks a significant leap forward in their digital transformation. By centralizing their services and integrating them into a unified platform, we've helped INCUBA drive efficiency, enhance tenant satisfaction, and position themselves as a leader in the digital community space.